Showing 4 and 5 star reviews

I recently bought a car and honestly couldn’t be happier with the experience. I was quite nervous going into it as I’ve never had car finance before, but Richard helped me every step of the way and patiently answered my million questions.

When I collected the car it looked absolutely brand new, which made the whole moment even more special. The entire process from start to finish was amazing, and Richard truly went above and beyond to make everything easy and stress-free.

I would highly recommend to anyone looking to buy a car!

Their customer service is exceptional. Richard is a good guy.

Excellent experience from the start to finish

Jatinder is very friendly and helpful, many thanks.

Had a very exprience very proffesional
Mind you he makes a very good cup of coffee

Wonderful service !Awesome lady Zara
Wonderful service !Awesome lady Zara
Met me at train station !
Service is 100 % really lovely lady!

The best in the business

Took for test drive all good!

Marko has been amazing in helping me find a vehicle and ensured the whole process was smooth and easy for myself. Can’t recommend these guys and their team enough for their services!

Second time using this company now! Would highly recommend. Great help from Jatinder he went above and beyond, I couldn’t have asked anymore from him.

Fantastic service first time using these guys. Cannot recommend marko enough he has help me through all the process and got me a car finance deal and will be ordering again when the lease has finished . Thank you

Lovely friendly and super helpful nothing was too much for them

Jatinder was really helpful from the start till drive away, awrsome.

Jatinder has been fantastic. Very happy with our new vehicle. Nice quick easy process.
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Got my car today from Jatinder, he was brilliant from start to finish. Car is immaculate. Would defo recommend. 10/10

Excellent service!! Applied 4 weeks ago for a car, after inspection the car wasnt fit for purpose and they immediately began to source me another one the same, only the one they got me was an even better model which exceeded my expectations! Really happy with the service from Mark!

Just purchased my car this morning! Over the moon, can’t thank Richard and Zara enough!

Excellent service. Really helpful.
Richard and Sarah were especially helpful.
Can highly recommend

Purchased my new car today Zara and Richard were very helpful and professional thanks guys

Jatinder was a very friendly salesman was honest and wanted the best option for me. 100% recommend shopping here

Just want to say thank you to Mark for helping me to get car of my dreams. He is very patient and go through every process with me. Thank you and Nicole for finishing up the deal with dedication keep it up guys

I was dubious at first, because I heard it all before! But I was pleasantly surprises, my sales rep was Richard and I told him id had a bad expectance somewhere else and was in the process of returning a car. Richard was a blessing he understood my current situation and didn’t give me ant BS, I new I wouldn’t pass as top tier Finance due to previous mistakes in my life, Richard guided me though the process and kept me fully informed and made the hole prosses painless, I wasn’t excepted buy the main finance company’s (I new this) so the company that could help me required me to choose a vehicle for the application, I had one in mind anyway, the prosses was simple and after getting a offer in place I had a quick call from the lender which went well and I’d passed, this process took about 2hrs in total and I left having chosen my car and finance secured, within a few hour the finance company had paid for the car and my new car was sent for prep, new MOT we had agreed on some body work to be touched up which is minor TBH but hey you get what you can don’t you, Collection day and final bit of paper work to be done warranty and what not, I wasn’t happy with the touch up and it didn’t match so I showed Richard it and TBH he wasn’t as well and got a manager to look who agreed and apologised, the car was booked straight back in to have the work done after my holiday which gives me time to have a good run out, Richard and Mark where great 10 out of 10, fingers crosses I have years of trouble free motoring.. thanks again guy’s

I recently purchased a 2021 Mercedes A-Class 200d from Direct Car Credit, and I couldn’t be happier with both the car and the service I received. Mark was incredibly helpful, professional, and made the entire process smooth and stress-free. He answered all my questions patiently and ensured everything was clear from start to finish. The car was exactly as described—immaculate condition and drives like a dream. Highly recommend Mark and the team for anyone looking for a quality vehicle and great customer service

Great service..

Quick service and good customer care

Mark is been very helpful

Very Helpful, an all round enjoyable experience.

Fab customer journey
Fab service all round!

Great experience and honest
Will be back again

Great service from Mark!! Will be coming back!!

Amazing mark the manager was great .all the staff was great also

Verry well run establishment couldn’t do enough to help

Very good service. Helpful thank you Richard and Mark

Very friendly and professional through the whole process. Very happy with the service

Very helpful an talk alway through my options an gave me a brilliant deal highly recommend

Great service very helpfull Mark was brilliant and his manager too

Great service from Richard. Thanks for my car.

Richard has helped us find the right car and answered any questions we have had

Thanks to Ms Julie service was amazing, she was so understanding and she was very friendly.

Very easy and qick. Very high qualified staff. Mark 5 star Very helpful . Thank you for you help. Can recommend everyone

Julie was fantastic friendly attentive and stumped up for a coffee,highly recommend

Very friendly and a wide variety of cars

Fantastic service very helpful Richard was fantastic kept me informed about my car fantastic 5

It was absolutely an amazing experience Richard was patient and very knowledgeable

Good customer service, very gentle
Really enjoyed buying a car with them.
Richard

Richard is such a wonderful person. He was very nice, respectful and cautious.

Richard lindley absolute proffesional made my purchasing of a car hassle free will be using this company and preferably Richard for all future vehicles

Excellent thank you mate I love my new car and thank you Mark as well and I am rating it down as a 5 star and thanks again

Helped me out when nobody else wanted to. Kym was an absolute star and got me a great deal on a fantastic car.

Kym and mark bent over backwards to help me now im driving my new car thanks to them ,,would highly recommend and a huge thank you

Amazing company got a beautiful Mercedes b class. Richard and mark where very helpful and I would highly recommend

Can not recommend them enough from start to finish helped me find a car at an affordable price for me, highly recommended!!

Outstanding service!
Direct Car Credit have found a great deal
Quick a smooth process highly recommend

I have had a very pleasant experience with this company, Richard was very helpful brilliant costumer service. Hassle free, would recommend to anyone.

Amazing service. They work fast and reliable. I’m a happy customer. Thanks to Mark for great customer care

Great service from Mark and the team at Direct car credit
Got me on the road in no time highly recommend

Easy to deal with mark found me finance fast and had everything sorted with no issues would definitely come back in the future:-)

I thought it wasn’t real but was just like a miracle
Kym and his manager Mark guided me through without any difficulty and I now have my car
Thanks a million times to all the team @ Direct Car Credit Uk

From the 1st contact we made we spoke with mark who made the whole process smooth and easy. And helped us in every way possible. I would recommend to friends

I would like to spend few words regarding your excellent staff (Richard)he has bene helpful, kind and professional from start to finish hope one day you will be the manager or have your own business because you really know how to speak with customer thanks you so much from me and my family.

Outstanding service! Mark was attentive and helpful, making my experience exceptional.
Couldn’t have faulted the service provided! Thanks again

Mark was a spot on, helped me get finance when no one else did, treat me like a human, walked me through things and even went out way to assist me after the sale

Brought a Mini Cooper sports from direct car credit .. Kym was top draw from day one .. had the finance in place within 24hours ..the deal was signed and accepted on a Friday at 3pm .. mark the manager went out of he’s way to have the car delivered to my doorstep in London 200 miles away by 7.30am the next day .. big thank you to Kym and mark

5 star company brilliant guys kym and mark helped me secured my audi a4 ,hassle free process afrer a few attempts of me collecting my car they worked there magic and im now driving in style

I would definitely recommend direct car credit.
Kym and mark worked hard to get the car i wanted and after that everything went smoothly.
Thank you all 🙂

Brought a car from direct car yesterday excellent service throughout , mark and kym kept me informed and were a pleasure to deal with , thank you Donna

Best car dealership just here. Mark ia a legend . Very professional, energetic man . Honestly left that place with smile and new car.

Excellent, friendly and knowledgeable staff, I was skeptical they could help me, however after a short duration Richard broke the news that I am to collect a landrover Discovery!

Really straightforward process, Kim handled the sale quickly and efficiently, it was dealt with over the internet and on the day I picked the car up I was driving away in ten minutes.
Highly recommended

Good service great people
Richard and Mark is very polite .they don’t push you into buying anything it’s yourself. And they are always there to help and advice you. After sales is fantastic

Mark was amazing and found a great deal on exactly what I was looking for. Highly recommended as a go to place if you need a car.

Direct Car Credit is unique. They offer good service. There service is fast and efficient. The team is excellent including Mark and the manager. They have excellent customer service

I would like thank Julie for the big help she was really helpful even when we went for test drive she was fantastic.
She was very patient and calm and explaining what needed to be explained I appreciate you Julie you are a

A had the pleasure ov dealing with Richard and his boss mark together they got me a great deal on ma new car and they made sure they explained everything so thanks again guys hope 2 deal with yous again in the future

Mark and Richard top blokes, top customer service and really helpful. Picked ideal car for ideal price. Fast process, professional service and even better experience.

Extremely helpful and understanding.
Got me a car when other people could not give me credit!
Outstanding service
Mark was top notch!

Excellent service from start to finish
Kym and Mark made sure I was informed at every step of the process and had the car ready to collect even though I was a bit earlier than I expected

Kym was brilliant at direct cars, nothing was too much trouble and he was very helpful and efficient. Got my new car sorted in a few days. Thank you for all your help. Love my new car

Positive
Responsiveness, Professionalism

Excellent customer service and I love the car fast with dealing with everything and would be helpful with any questions you wanted to ask they were very helpful, we also pay for car to be delivered and was delivered next day after deposit payment etc and kept us up today on a time scale that it would be delivered and arrived with no problems thank you direct car credit will use yous again and big thank you to richard for everything

Saw a post on Instagram, took a chance then got a call from such a great guy called Richard and he took me through the process and reassured me at every step, went above and beyond in order for me to get what I wanted.
Thank you Richard me and my kids are loving the B CLASS.

Shantelle

They were all amazing especially Richard so caring, considerate and professional and they assisted me every step of the process I didnt think I would be able to obtain credit as I have a poor credit score but they made it happen thanks Direct Car Credit

Great company , great people especially mark who went above and beyond to make sure I got the car I wanted I will be recommending to family and friends in future thanks everyone at direct car credit

Being self employed a really struggled to get finance. Richard couldn’t do more for me to get a decent car at a good price and sorted the finance as well.

Highly recommend

Mark and Richard went above and beyond to get the right finance deal for us and Richard was especially fantastic when helping us to choose the right car for us and he stayed in constant contact the whole way through. Thank you for everything Serena Chilver

Just bought a car from here today and I would recommend these guys to anyone. Brilliant service from kym and Mark and it all went so smoothly. Thankyou!!!

Wow kym from Dewsbury is amazing. He talked me thru everything. He went above and beyond what I was expecting. Got my beautiful juke today. He went thru everything in the car with me including setting my phone up. Highly recommended extremely pleased. Thankyou so much kym you are a absolute legend x

I have not enough words to describe my experience and special best wishes to Mark,who make it possible this lovely experience. Greatings to Mark for my new car imediately owned from them. Many thanks!!!

Top notch service skills from Richard the sales.man who sold me my ford focus have used this. Company before and they looked after me any issues was resolved in November time at all many thanks to all the friendly staff would highly recommend your company

Very helpful, explained how the vehicle work. Walked us through every step and walk away with a new car the same day. We had Richard help us with everything. Would definitely recommend.

There’s s a display of professionalism. The team were eager to explain every details and make the customers very comfortable, while they sort the deal.
Thank you Mr. Kim and Mark. It was easy for me to drive away in my new car. No hassles.

Recently bought a car from direct car credit and filled out the form one day and got a call the very next day from Richard, he was SO helpful gave me EXACT details and made the whole process so quick and simple, we found a car together and he asked me my needs and what I need what’s best for me and he helped me find the perfect car for me and my family, after everything was settled even sorted out a quick and reliable delivery as I was working and couldn’t make the journey, any tiny little detail that wasn’t correct Richard sorted it out within minutes was very helpful no matter how many times I called and asked questions he was always happy so answer whatever queries I had!!! I HIGHLY RECCOMENT dealing with Richard thank-you!!!

Mark was very helpful and answered any questions I had straight away and was there through the whole process, very happy with my new car. Very friendly and professional service.

Would massively recommend direct car credit!
Richard was a massive help and took care of everything for me from the first phone call to driving out of the showroom.
Thanks to Richard and Mark for helping me to secure the perfect car for me.

Well what can I say – from start to finish Mark has been fantastic! From communication to collect the vehicle Mark has gone above and beyond for myself and my partner. If anyone is looking for a vehicle I would definitely recommend Direct Car Credit and request to speak with Mark.

I would like to say thank you to Mark he was very helpful and very friendly he got me the car what I wanted and the after care is superb has I had vibration on my way home the car got it booked in straight away couldn’t ask for any better service I would recommend him to anyone thank you again

Thankyou Kym, Mark and your team at direct car credit. I’ve had a totally uplifting experience with them buying a car and back on the road asap. The whole process was was very quick and easy and their friendly helpful staff a joy to deal with!!! I can’t thank you all enough and my new car is gorgeous.
Thankyou all so so much.

Richard and the team were great from start to finish.
Recently divorced so my credit score wasn’t great…. Not an issue for these guys.
Very happy customer.
Would highly recommend.

Mark at Direct Cars was fantastic he couldn’t have been more helpful. My new car is great and the car was prepared to top quality standards it was like picking up a brand new car. I would highly recommend Direct Cars to anyone. Thanks again

Got to say Richard has been amazing from start to finish. He made buying a car so simple and stress free. He listened to what I wanted and tailored his service to meet my requirements. Definate asset to the company. Thank you Richard for your 1st class service.

From finding a car on the website to purchasing the car we couldn’t of asked for any better, the service is outstanding.
Mark went above and beyond to make the purchase so easy and couldn’t do enough for us
I would highly recommend
We will 100% use this dealership again in the future, again Mark thanks again your such a great guy x

From start to finish I can’t fault this company. We’ve been on a rocky road in getting my application sorted and it’s taken quiet a while to finally see the finish line but we’ve made it. I just want to thank Richard and Kym for being amazing and patient with my application. The quality of staff here is next to nothing. They have been precise within information and consistent within providing answers to my questions. I know people will say its all about the sale and the bonus and bla bla, but not with this company. You have genuine people who want to take the stress out of obtaining finance to get you that car you never thought you could have, and turning it in to reality. So thank you again to all the staff at direct cars.

Just bought a car from Mark at direct car credit and i could not recommend this company enough. The process has been hassle free from start to finish, organised finance very quickly on a good rate and the car was exactly as described. Brilliant service.

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